Minimum Qualifications and Experience

• Strong analytical and planning skills;
• Good communication and presentation skills;
• Excellent problem-solving skills;
• Graduate of IT course
• 1 year experience with another company doing IT admin work.
• Here are also a number of qualities that candidates should be expected to display:
• A technical, logical thought process
• Problem-solving skills
• An ability to stick to strict deadlines
• An ability to prioritize and delegate
• A keen eye for detail

Job Description

When compiling an IT Support job description, here is a selection of duties to include:

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Testing new technology