Atticus Advisory Solutions Inc

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Billing and Collections Representative (voice) | Work From Home

Contract Type

Full time

Level

Intermediate (Mid)

Responsibilities


  • As a Billing/Collections agent, you are responsible for calling past-due customers to collect payments.
  • Make 170 outbound calls through a softphone Dialer.
  • You will have access to manage aging reports on 0-30 days, 31-60 days, 60 +, and 90 + past due accounts.
  • Target all customers to have current status on their bill.
  • Process payments and add any necessary late fees to an account.
  • Collection target of $500 daily.


Qualifications


  • Ability to learn and navigate Billing/Accounting software and CRM.
  • Excellent customer service and phone skills.
  • Ability to negotiate financial solutions for customers who may need payment assistance.
  • Positive and solutions-focused attitude.
  • Willing to work on the night shift, 100% work from home.
  • Willing to use personal work from home equipments (laptop or desktop)
  • Willing to invest in a noise-canceling headset.
  • Must have at least 15MBps internet speed.

Benefits and Perks

  • De Minimis
  • 13th Month Pay
  • Night Shift Differential
  • Pag-Ibig
  • PhilHealth
  • Social Security System
  • Healthcare
  • Magna Carta for Women
  • Maternity
  • Paternity
  • Sick
  • Solo Parent
  • Vacation
  • Violation Against Women (VAWC)

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